Utilizing the ECS Path to Prosperity model (adapted from EMPath’s Mobility Mentoring® Model), the Opportunity Development Coach partners with participants to assess needs and set goals in the areas of housing, career development, education/training, financial management, family stability or well-being.
This position utilizes an incentive model to interactively engage, encourage, and promote goal achievement and provides strengths-based, person-centered and family-centered coaching with a focus on achieving economic independence. The Opportunity Development Coach is a member of a dynamic team of coaches who promote social justice and social change on behalf of ECS Program participants.
- Bachelor’s degree from an accredited college or university in a social science-related field.
- Professional experience working in a social services or related setting serving vulnerable populations with complex and multiple service needs.
- Experience and effectiveness in working with people experiencing crisis.
- Experience with coaching and capacity for effective coaching.
- Experience in working in database systems such as the Homeless Management Information System (HMIS), Efforts to Outcomes (ETO), the Integrated Clearinghouse Software (ICHS), Department of Human Services (DHS) FACES, and/or other similar high-quality data-base systems.
- Effective management of workload with demonstrated ability to accomplish tasks and assignments according to required and established timeframes.
- Effective written, verbal, feedback, engagement and open dialogue communication skills.
- Excellent Problem Solving, Mediation, Crisis Management Skills, Trauma-Informed and Consensus & Team Building Skills.
- Proficient Computer Skills (must pass competencies in Word, Outlook, and basic spreadsheets).
- Adept in assisting with and monitoring the development of goal planning utilizing goals that are Specific, Measurable, Attainable, Realistic and Time-Bound (SMART).
- Ability to establish positive rapport and to motivate individuals towards achieving goals.
- Ability to maintain highly confidential participant information (including assessment findings, social summaries, interagency and intra-agency communications, treatment plans & recommendations, safety plans, health information including Health Insurance Portability and Accountability Act (HIPAA) privacy standards, manual and digital documents, records, files and more) in accordance with established ECS Confidentiality Practices.
Department: Opportunity Development
Reports To: Opportunity Development Coach Coordinator
Work Schedule: Monday – Friday, 9:00am-4:45pm (Flexibility Required)
Exemption Status: Salaried Non-Exempt
We offer a competitive starting salary; excellent benefits package; medical/dental; 401(k); short/long term disability; transportation subsidy; tuition reimbursement; student loan forgiveness; adoption assistance; first time home owner assistance; and generous vacation allotment.
Please send your resume and cover letter, including salary requirements and the job code: HR-ODC to firstname.lastname@example.org or by mailing Episcopal Community Services, Human Resources, 225 S. 3rd Street, Philadelphia, PA 19106. EOE