Last updated: January, 2025
This SMS Consent Privacy Policy outlines the terms and conditions under which Episcopal Community Services (“we,” “us,” or “our”) may communicate with you via SMS (Short Message Service) for conversational purposes. By providing your consent to receive SMS messages from the ECS, you agree to the terms outlined herein.
Opt-In Consent for SMS Communication
By providing your mobile phone number and opting in to receive SMS messages from Episcopal Community Services, you are expressly consenting to receive SMS messages for conversational purposes. These SMS messages may include, but are not limited to information about programming and other communications relevant to your interactions with Episcopal Community Services. SMS consent is not shared with any third parties or affiliates for marketing purposes.
Opt-In Consent
A mobile user can opt-in by:
SMS opt-in form
https://www.cognitoforms.com/EpiscopalCommunityServices/EpiscopalCommunityServicesSMSTextOptinForm
Sending a text message requesting information.
Opt-Out Option
You have the right to opt out of receiving SMS messages from Episcopal Community Services at any time. To opt out, simply reply to any SMS message received from us with the word “STOP“. Once you opt out, you will no longer receive SMS messages from us, except for confirmation of your opt-out request.
Information We Collect
We collect personal information that you provide to us when you engage in SMS messaging with us.
This may include:
First and Last Name
Your phone number
Email Address
Messages exchanged during the conversation.
We use the information collected to:
Provide and personalize our SMS messaging service.
Respond to your inquiries and requests.
Communicate with you about services provided by us, appointment updates, questions or concerns about your needs.
Frequency of Messages
We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for appointment reminders, scheduling adjustments, or important updates related to our programming. We do not engage in unsolicited marketing messages via SMS.
Data and Message Rates
Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with Episcopal Community Services.
Data Sharing
We do not share your personal information with third parties, except as necessary to provide our SMS services or as required by law. Your information collected for SMS will not be shared for other communication purposes. SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes. We Do Not Sell your Data.
Data Security
Industry standard security measures are used to protect personal information from unauthorized access. The security of Your Personal Data is important to Us, but remember that no method of data transmission, or method of data storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our service is not intended for children under the age of 18, and we do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected personal information from a child under 18, please contact us immediately, and we will take steps to delete such information.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website or through other communication channels. Your continued use of our service after the posting of any changes constitutes acceptance of those changes.
Contact Us
If you have any questions or concerns about this SMS Consent Policy or our SMS communication practices, please contact us at the following:
Episcopal Community Services
225 S. 3rd St
Philadelphia, PA 19106
Telephone: (215) 215-351-1400
info@ecsphilly.org